Archives For Sandra Marshall

Author Information: James McCollum, Saint Louis University, jim.mccollum@gmail.com

Please cite as:

McCollum, James. 2012. Fleshing out the structural aspects of hermeneutical injustice. Social Epistemology Review and Reply Collective 1 (9): 33-36

The PDF for the article gives specific page numbers. Shortlink: http://wp.me/p1Bfg0-qC

Editor’s Note: For additional context, please refer to:

Sandra Marshall (2012) puts pressure on several aspects of my account of hermeneutical injustice in the social sciences. Her comments are useful and give me an opportunity to broaden the scope of my research. Her most significant concern, from my point of view, is whether the social sciences and the bureaucratic epistemes that they underwrite actually constitute hermeneutical injustice.

Hermeneutical injustice is, in Fricker’s words, “the injustice of having some significant area of one’s social experience obscured from collective understanding owing to persistent and wide-ranging hermeneutical marginalization.” (Fricker 2007, 154) This injustice, because it is conceptual in nature, affects the way we interpret our world and render our experiences intelligible to others. Marshall rightly highlights the intelligibility condition of hermeneutical injustice, for it is not merely a refusal to hear a complaint but a failure, a structural failure, to understand a certain form of harm.

I sought to show in the paper that this concept could be applied to institutions, specifically institutions that used concepts from the social sciences to understand problems in international development. Since sometimes the concepts of the social sciences are inadequate to illuminate the nature of development problems, there is an intelligibility gap created between the various development agencies and the people for whom they work.

Marshall argues that when development agencies are insensitive to problems of transportation to medical clinics, there may be no hermeneutical injustice. Indeed, she says, “This looks like a kind of stupidity, or carelessness but what is needed for this to be a case of hermeneutical injustice is for there to be a ‘failure of communicative intelligibility’.” Marshall puts her finger on the sine qua non of hermeneutical injustice, the lack of intelligibility engendered by various forms of marginalization.

Marshall points out that some problems may be perfectly obvious to those on the ground, so the intelligibility condition of hermeneutical injustice seems to be lacking. Taking it further, the problems even may be perfectly obvious to the bureaucrats and administrators, even if their institutions don’t have the necessary rules or resources to effectively solve them. I have no quibble with this diagnosis, but I think this puts the structural aspect of hermeneutical injustice in full relief.

As Elizabeth Anderson says, “Hermeneutical injustice is structural, because hearers are not at fault for not being able to understand what the victims are saying.” (2012) The hearer in the institutional case is not a lone administrator or a single victim of bureaucratic stupidity, the hearer is the institution. The regulative frameworks in which institutions operate are structures with their own forms, checklists, and operating procedures, irreducible to the agents, employees, and other stakeholders that inhabit them.

Institutions have a life of their own, but it is not as if the various stakeholders are always or even most of the time aware of the pitfalls of these institutions. The lines are more fluid than that. Administrators sometimes uncritically accept the frameworks of the agencies and sometimes citizens see their own claims in light of a schedule of rights provided to them by an institution or even a constitution. In these cases, intelligibility will be doubly-hindered by narrow institutional frameworks.

Whatever the empirical relationship between how these stakeholders see themselves and how the institutions represent them, intelligibility is not merely an interpersonal affair. It is mediated and filtered by a complex institutional apparatus. Ought one to call this a failure of intelligibility? This is not the place to argue about a notion of intelligibility that can be applied to institutions and persons alike. Suffice it to say that some facets of the situation remain off the institutional radar, precisely because of the organizational structure and concepts that are in place.

Marshall and I agree that these failures of intelligibility are contingent insofar as they relate to the organizational structures in play. These structures can be amended and participants can be further empowered to change them. At another level, the concepts deployed by various agencies are also the products of the social sciences. The use of a neo-classical economics is my primary example, but Marshall is concerned about a broader skepticism that my account may facilitate.

Marshall asks:

The question is how far this constitutive form of hermeneutical injustice runs in the social sciences…the idea of hermeneutical injustice to the social sciences if taken up would surely require a more detailed look at the conceptual structure of more than just neo- classical economics before we can be sure that there really is any useful place for the social sciences in policy making. (23)

This extreme view is unwarranted. We may need better social science, but policy without the perspectives afforded by the social sciences would be just as hermeneutically stunted as policy in a narrowly neoliberal economic model. More participatory forms of the social sciences exist that can help to avoid the idealizations and generalizations that create narrow policy metrics in which people and their interests are misrepresented and their problems misconceived. Moreover, local perspectives do not always afford an optimal vantage point to view macro-level problems.

I do concede that the social sciences are guided by ideals that do not always mesh with the view from the ground. Generalization and idealization may always create rather low-resolution views of the complexity of social problems. However, I do not doubt that such idealizations and generalizations are useful, even necessary features of the social scientific viewpoint. While generalizations are useful, any particular generalization is contestable.

Generalizations are contestable for two reasons. First, progress within the social sciences may result in the reformulation and further characterization of the social data. Second, when institutions rely on these generalizations, they create social categories that form the basis of institutional relationships and expectations. The normative pull of these epistemic categories create the structures that can be characterized as hermeneutically just or unjust precisely because of the dual moral/epistemic significance of these categories.

At the forefront of analyzing these dual relationships is the French “école des conventions” approach to economics. Robert Salais, an important figure in this approach, argues that differences in the concepts of employment and unemployment are sometimes insufficient to gauge the impact of joblessness:

The rules by which the list of registered jobseekers is managed are such that any beneficiary of an active measure is removed from the list. If, as is often the case, the measure fails to integrate its beneficiaries into employment, they are, when they reregister, considered to be new jobseekers. The indicator “% longterm unemployment” is mechanically improved while the actual longterm unemployment situation remains the same. These are examples that are in no way marginal, but are true of many countries and have a significant impact on statistical outcomes. (Salais 2005, 248)

Concepts like unemployment are artifacts of both institutions and the social sciences that ground them. Sometimes people who are underemployed are unable to report their problems or apply for assistance precisely because they are not accounted for by these indices. Their problems are unintelligible to the institutions for reasons that are built into the organizational structures themselves.

The power dynamics and intra-institutional relationships are complex, but social scientists like Salais are responsible for illuminating them and giving us avenues for further advancement. Thus, the social sciences, like bureaucracies, are a double-edged sword. They give us powerful epistemic instruments to measure and predict the effects of human interaction. Nonetheless, they can be progenitors of epistemic injustice because they too have cognitive blind spots.

References

Anderson, Elizabeth. 2012. Epistemic justice as a virtue of social institutions. Social Epistemology 26 (2): 163-173.

Fricker, Miranda. 2007. Epistemic injustice: Power and the ethics of knowing. 1st edition. Oxford University Press, USA.

Marshall, Sandra. 2012. A problem for the social sciences: A comment on James McCollum on hermeneutical injustice. Social Epistemology Review and Reply Collective 1 (7): 21-23.

Salais, Robert. 2006. On the correct (and incorrect) use of indicators in public action. Comparative Labor Law and Policy Journal 27 (2): 237-256.

Author Information: Sandra Marshall, University of Stirling, s.e.marshall@stir.ac.uk

Marshall, Sandra. 2012.A Problem for the Social Sciences: A Comment on James McCollum on Hermeneutical Injustice. Social Epistemology Review and Reply Collective 1 (7): 21-23

The PDF of the article gives specific page numbers. Shortlink: http://wp.me/p1Bfg0-nG

Please refer to:

In Miranda Fricker’s own account of ‘hermeneutical injustice’ two features seem to be particularly salient: that hermeneutical injustice is to be understood as structural and as involving a failure of communicative intelligibility. As Elizabeth Anderson usefully puts it: “Hermeneutical injustice occurs when a society lacks the interpretive resources to make sense of important features of a speaker’s experience … Hermeneutical injustice is structural, because hearers are not at fault for not being able to understand [my emphasis] what the victims are saying” (2012, 166) What is argued here is that this is a very particular kind of wrong and one which not simply reducible to other kinds of injustice, nor, presumably, to other kinds of wrong. We should be clear then that simply having one’s views, ideas, concerns or experiences ignored will not amount to hermeneutical injustice, but maybe, rather, a case of testimonial injustice. Or, it may not be any kind of injustice at all. So, if hermeneutical injustice is to be a useful tool for assessing the social sciences, and the applications of social scientific theories in trying to solve real world problems, as McCollum’s paper argues that it may, then both the core features mentioned above need to be kept firmly in view.

The first thing to say is that the application of Fricker’s idea to the broader context of policy and the social sciences, as McCollum proposes, looks entirely plausible. However, if it is to be effective rather more work needs to be done in fleshing out the nature of the structural aspect of hermeneutical injustice and the way these structures affect intelligibility. As it stands, Fricker’s own characterisation of the idea of structure in play is rather minimalist. There are hints of a more developed characterisation in McCollum’s argument but it is not always clear which of the different ways we might think of “structure” are in play at the various stages in the argument. In focusing on the activities of various international development agencies McCollum’s argument seems to highlight what I shall very crudely call “organisational structures” which themselves structure the decisions made by such agencies. So one might see how it is that the internal organization of large, powerful bodies such as the IMF and central banks for instance, detrimentally affect the way they deal with some individuals and groups. As McCollum suggests, the interests of those who are dependant upon the operations of these large bodies are frequently (always?) subordinated, lost sight of, because there is no easy way in which the views of these groups or individuals can get into the picture. It is a familiar enough problem that bureaucratic procedures, not all of them unnecessary, can result in inadequate decisions producing absurd situations on the ground. What is not immediately obvious is that this sort of structural problem involves hermeneutical injustice.

Let us take a familiar kind of example, one mentioned in the paper itself: that of the unfortunate inhabitants of Kanyama, who had no real way of getting to the health clinic which was meant to serve them. (A situation that is, in any case, also frequently to be found in highly developed polities with very sophisticated systems of health care). The way in which a resource like a health clinic gets to be located may well be the result of a number of decisions being made by agencies on the basis of considerations which taken by themselves make sense, but which are insufficiently co-coordinated. Thus, although the clinic is sufficient to serve a population of a certain size, and at a manageable cost, it fails because those whom it should serve are unable to get to it, or at least not easily. No one noticed that the area lacked the kind of transport infrastructure necessary or, in the case of the people of Kanyama, the lack of security at night. This looks like a kind of stupidity, or carelessness but what is needed for this to be case of hermeneutical injustice is for there to be a “failure of communicative intelligibility”. In this example there is nothing that looks like that kind of failure: there is nothing in the characterization of the problem — having no way of getting to the clinic because of lack of suitable transport and general conditions of security at night — by the inhabitants that suggests they had a difficulty conceptualizing their problem. Moreover, it does not even require the Kanyama people to point it out for it to be understood as a problem. Anyone could make the point, though no doubt it is the case that it needed the Kanyama people themselves to make the point that the clinic is inaccessible because others will not in fact notice. McCollum implies at least, that the Kanyama lacked “a chance to conceptualize the conditions that they regarded as necessary for their own well-being” (original emphasis, 197). That, I suggest, is not the problem. Suppose the “structure” were such that this kind of failure to notice an important aspect of the location of the clinic did not occur and the clinic had been suitably located or some further work done to also improve the infrastructure so that they could travel more easily to it. But there had been no input from the Kanyama, would there still be an argument for saying that they suffered an injustice, hermeneutical or otherwise? The issue then is about simply being ignored, not included, even though there is no difference at all between their view of their situation vis-à-vis the clinic and that of the planners. If there is any sense here in which there is an epistemic injustice i.e. they suffer a “wrong done to someone specifically in their capacity as a knower” (Fricker 2007, 1) then it looks more like the testimonial kind.

Perhaps the point to make about the “structural” aspect of the organisational kind is that it seems to be more or less contingent, so that it is possible to imagine how the organisation might be changed so as to minimise the possibility of injustice. The solution McCollum himself offers looks like such an attempt: “Projects like ‘Voices for the Poor’ allow the subjects for whom development policy is implemented to speak from their own experiences and for that reason are hermeneutically just” (198). Yet, one strand of his argument suggests that such inclusion, even if one buys in to the idea of “positional objectivity” (198) to characterise the nature of the local judgements, will not be enough to preserve the role of the social sciences in policymaking, for at various places his argument seems to suggest that there is a different kind of “structure” which constitutes hermeneutical injustice, one which is not contingent. This comes out most clearly in his characterisation of the impact of neoliberal and neoclassical economic theory on development theory and policy. Here the problem is at the level not of organisation but conceptual structure. The point being that the very concepts employed in these economic theories are such that they have hermeneutical injustice built into them. These are, as McCollum indicates, old points but worth making in this connection: it is the very concept of “individual” and “development” which belongs with it cannot include the experiences of actual people, which is to say those experiences will not be intelligible in the theory. It will not be possible for people to understand their experiences in the light of such theories. If this is so then this will be a deep and intractable case of hermeneutical injustice. The question is how far this constitutive form of hermeneutical injustice runs in the social sciences. McCollum, for the most part, refers to economics in this way and it might well be argued that the “social sciences” are a somewhat eclectic group of disciplines, so that what might be said of one area will not follow for another. Nonetheless McCollum’s proposal to apply the idea of hermeneutical injustice to the social sciences if taken up would surely require a more detailed look at the conceptual structure of more than just neo classical economics before we can be sure that there really is any useful place for the social sciences in policy making, or whether they really are best left in the vacuum where they may be interesting and harmless (190).

References

Anderson, Elizabeth. 2012. Epistemic justice as a virtue of social institutions. Social Epistemology 26 (2): 163-173.

Fricker, Miranda. 2007. Epistemic injustice: Power and the ethics of knowing. Oxford: Oxford University Press.

McCollum, James. 2012 Hermeneutical injustice and the social sciences: Development policy and positional objectivity. Social Epistemology 26 (2): 189-200.